Our Privacy Policy
The Company respects your privacy and values the trust you place in it. Set out below is the Company’s ‘Privacy Policy’ which details the manner in which information relating to you is collected, used and disclosed. Customer are advised to read and understand our Privacy Policy carefully, as by accessing the website you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the website. Our Privacy Policy is incorporated into the Terms and Conditions of Use of the website/app and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as posted on the Web. Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at nitin@avionnetwork.co.in.
The collection, Storage and Use of Information Related to You. We may automatically store certain information including but not limited to information about your web browser, IP address, cookies stored on your device and other information about you based upon your behavior on the website. We use this information to do internal research on our users’ demographics, interests and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the website or not), which URL you next go to (whether this URL is on the website or not), your computer browser information, your IP address, and other information associated with your interaction with the website. We also collect and store personal information provided by you from time to time on the website/app. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
- To enable the provision of services opted by you.
- To communicate necessary account and product/service related information from time to time.
- To allow you to receive quality customer care services.
- To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards.
- To comply with applicable laws, rules and regulations; and
- To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.
Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request, may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
Contacts Permissions: If you allow us to access your contact list information including you and your contacts’ e-mail ids and any other details saved therein, it enables us to provide social features to you and your friends/contacts such as sharing your orders with your friends/contacts, send across referral links to your friends/contacts, etc. We may also use this information to make recommendations for products & services. This information will be synced from your phone and stored on our servers. Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, name, billing address, shipping address, phone number etc.) on the website. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure website of approved payment gateways which are digitally encrypted and provide the highest possible degree of care available under the technology presently in use. The Company will not use your financial information for any purpose other than to complete a transaction with you. Additionally your information may be used to communicate with you, screen orders for potential risk or fraud, use of preferences related information for advertising purposes and site optimization.
Device information: We may need your device permission to get information about your device, like OS (operating system) name, mobile network, hardware model, unique device identifier, etc. Basis these inputs, we intend to optimize your order experience and thereby serving you better.
Location: This permission enables us to give you the benefit of delivering the product to your address and also to provide location specific deals with personalized in-funnel experience.
Email ID: If you allow us to access your email id then, it enables us to send various deals and offers directly to your email.
Photo/ Media/ Files: We take media storage permissions to cache the Shoptree images to provide seamless and fast experience while Browsing Shoptree Web.
Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading etc.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the website/application and opt out of any non-essential communications from the Company. Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
Company use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small data files placed on your hard drive or device that assist us in providing our services and may include an anonymous unique identifier. Company offers certain features that are only available through the use of a “cookie”. The Company also uses cookies to allow you to enter your password less frequently during a session. Cookies can also help the Company provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar files on certain pages of the website that are placed by third parties. The Company does not control the use of cookies by third parties. If you send the Company personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the website, the Company may collect such information into a file specific to you.
The Company does not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws. The website may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not manage and control. Choices Available Regarding Collection, Use and Distribution of Information To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures.
For example, the Company servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the Company endeavor’s to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the website, you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties. Please note that the Company will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to nitin@avionnetwork.co.in for necessary action.
If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an email to: nitin@avionnetwork.co.in In the event of loss of access to the website, you may contact the Company by sending an email to: nitin@avionnetwork.co.in. In the event you wish to report a breach of the Privacy Policy, you may contact the designated Grievance Officer of the Company.
GST Effect on Our Delivery: As our nation welcomes the ‘One Nation, One Tax’’ initiative, effective from July 1st 2017, we at Avion Networks also welcome this change by making our processes fully compliant with GST. We guarantee you that we still will get you the lowest prices on all your items. Moreover, your orders will be fulfilled as usual and in line with the GST guidelines. What are the changes you can expect at our end? Since the government has exempted certain goods from GST, you will receive invoices for them separately. Which means that your order will now be broken down into 3 components: At the delivery, our field executive will hand over a delivery statement, listing down all the items you have ordered. A Delivery Statement for you to check all the items you’ve ordered, A Tax Invoice showing all the items that have been taxed, A Bill of Supply We assure you that you will receive all the GST benefits and lower priced items, as always from Avion Networks If you still have any questions, please feel free to reach out to us at our Customer Care.